ABOUT POP UP SHOP
POP UP SHOP is a program and retail storefront of Terrain, a local non-profit working to ensure artists, makers and culture creators thrive in our region. The shop is full of carefully chosen goods from badass local artists and makers and every. single. purchase. supports keeping creativity here in Spokane.
COOL, BUT HOW DOES IT WORK?
POP UP SHOP provides a collaborative retail experience where artists learn from, inspire, share with and support one another all while giving customers access to locally made goods. This creates a hybrid retail experience where staff works alongside the shop’s artists and makers, interacting with each other other as much as our customers.
In addition, POP UP SHOP provides a space where artists and makers featured in the shop can hold their own workshops and share their techniques providing customers a unique retail experience.
SOUNDS FUN, TELL ME MORE!
Terrain is looking for someone who is passionate about the work we do — not only at the shop, but in the community at large — and for someone who is hyped on this amazing community we live in. Retail experience is a MUST as well as the ability to creatively problem solve, work with many different kinds of people, roll with the punches, be kind and have fun. A high school diploma (or equivalent) is also required.
THAT’S TOTALLY ME. WHAT ELSE WOULD I BE RESPONSIBLE FOR?
Working closely with, and reporting to the Shop Manager, the Retail Specialist is responsible for dealing with all customer questions regarding the shop, it’s products and our mission. The Retail Specialist is expected to continuously update their knowledge of the products and businesses featured in the shop.
Making sure customers are happy and feel welcome is a critical part to this position, so excellent customer service skills are also key.
The Retail Specialist will work with the Shop Manager to maintain the presentation of the sales floor, products, signage, and displays.
And as one of the most public-facing sides of our organization, the Retail Specialist will feel comfortable sharing our mission and building awareness of the services we provide to the community.
EASY-PEASY! ANY OTHER RESPONSIBILITIES?
- Operating the point-of-sale system, managing financial transactions, and balancing drawers.
- Helping to set-up and attend workshops
- Helping to plan and coordinate quarterly gatherings
- Social media prowess
- Being comfortable in a work environment where diversity is celebrated
- Professional appearance
- Ability to communicate effectively with customers
- Working collaboratively with Shop Manager to achieve program goals
RAD! LET’S TALK COMPENSATION AND HOURS:
The Retail Specialist will work up to 20-26 hours each week with compensation of $13 - $15/hr depending on work experience. Together with the Shop Manager, the Retail Specialist covers all shifts not covered by artists makers. This may require on call shifts.
ABOUT THAT DIVERSITY THING: Terrain is working to build an organization as diverse as our region and arts community. As such, we seek staff, board members, volunteers and partners of all races, ethnicities, sexual orientations, gender identities, creeds and physical abilities.
YOU HAVE THE DEETS, INTERESTED IN APPLYING?
Send us your resume below.
Pssst. We’re looking to hire someone in the next few weeks, so be sure to send apply ASAP.